What channels does the AI Receptionist cover?

WhatsApp Business, website live chat, and SMS — handled by a single AI agent with shared context across channels.

Does it support Arabic?

Yes — fully bilingual Arabic and English, with GCC dialect adaptation.

How long does setup take?

3-5 business days from kickoff to live deployment.

What happens when the AI cannot answer a question?

The AI detects its confidence limit and seamlessly hands off the conversation to a human agent, including full chat context so the customer never has to repeat themselves.

Can it handle multiple conversations at the same time?

Yes. The AI agent handles unlimited concurrent conversations without any queue or delay, unlike human receptionists who can only serve one person at a time.

Does it integrate with my existing CRM?

Yes. We integrate with HubSpot, Zoho, Salesforce, Pipedrive, and Baserow. Custom CRM integration is also available.

What analytics and reporting are included?

Conversation volume, response time, top questions, lead conversion rate, language distribution, and peak hours — all displayed on a live dashboard.

Is there a limit on conversations?

No hard limit. The system scales with your business traffic. We recommend starting with the free audit to estimate your volume needs.

How does it handle after-hours inquiries?

The AI works 24/7 with no breaks. It answers immediately, books appointments into the next available slot, and sends you a summary when your business day starts.

What does the free audit include?

We review your current customer touchpoints, response gaps, and automation opportunities. You receive a written report with prioritized recommendations within 2 business days.

Can the AI Receptionist book appointments directly?

Yes. It checks your calendar availability in real time, proposes slots, confirms with the customer, and sends reminders — all automatically.

#1 · AI Receptionist

AI Receptionist

Last updated: May 2026

AI Receptionist by Shabo AI Agency provides 24/7 automated customer reception across WhatsApp, website chat, and SMS for businesses worldwide. Bilingual Arabic and English support for MENA markets. Trusted by 50+ businesses across the Middle East, North America, and beyond. Setup timeline: 3-5 business days. Includes appointment booking, CRM sync, and analytics.

WhatsApp, website, SMS coverage
Bilingual Arabic & English
Appointment booking + CRM sync

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