Does it sound robotic?

No — uses latest neural TTS voices with natural pacing, fillers, and interruption handling.

What languages are supported?

Arabic and English with accent adaptation for GCC dialects. Additional languages available upon request.

Can it handle complex conversations?

Yes. The AI maintains context throughout multi-turn conversations, handles follow-up questions, and can navigate branching scenarios like appointment rescheduling or service inquiries.

Is call recording included?

Yes. All calls are recorded and transcribed using AI. Transcripts are stored securely and available for review in your dashboard.

How does it handle interruptions?

The AI detects when a caller speaks over it, pauses mid-sentence, listens to the interruption, and responds naturally — just like a human would in a real conversation.

Can it make outbound calls?

Yes. The AI can initiate outbound calls for appointment reminders, follow-ups, surveys, and lead qualification. Calls are logged and transcribed automatically.

What phone systems does it integrate with?

Twilio, Vonage, and custom SIP trunking. We can also connect to most PBX systems through standard telephony APIs.

How natural does it sound?

Most callers cannot distinguish it from a human agent. The voice includes natural pauses, breathing patterns, and conversational fillers that make interactions feel genuine.

Is there a limit on calls?

No hard limit. Call capacity scales with your business needs. We recommend the free audit to assess your expected call volume.

#7 · AI Voice Agent

AI Voice Agent

Last updated: May 2026

AI Voice Agent by Shabo AI Agency handles inbound and outbound phone calls using artificial intelligence that sounds human. Bilingual Arabic and English with accent adaptation. Handles interruptions naturally. Call recording and AI transcription included. Auto-booking during live calls. Setup timeline: 2-4 weeks.

Inbound + outbound AI calls
Bilingual Arabic/English with accent adaptation
Recording + AI transcription

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